/* .myaccordion {
  max-width: 500px;
  margin: 50px auto;
  box-shadow: 0 0 1px rgba(0,0,0,0.1);
} */
/* hr, .hrcolor {
  height: 1px;
  border: 0;
  color: #666;
  background-color: #a8a8a8;
} */
.myaccordion .card,
.myaccordion .card:last-child .card-header {
  border: none;
}

.myaccordion .card-header {
  border-bottom-color: #EDEFF0;
  background: transparent;
}

*/ .myaccordion .fa-stack {
  font-size: 18px;
}

/* .myaccordion .btn {
  width: 100%;
  font-weight: bold;
  color: #004987;
  padding: 0;
} */

.myaccordion .btn-link:hover,
.myaccordion .btn-link:focus {
  text-decoration: none;
}


.span-days-label {
  padding: 2%;
}

.map-menu {
  padding: 20px;
  padding-bottom: 20px;
  font-size: 1.2em;

}

.service-desk-search input[type=search] {
  padding-left: 40px;
  height: 50px;
  font-size: 17px;
}

.has-feedback .form-control {
  padding-right: 42.5px;
}

.service-desk-search button[type=submit] {
  padding: 14.5px;
  border-top-left-radius: 0;
  border-bottom-left-radius: 0;
  background: #4E64DD;
  border: #4E64DD 1px solid;
  border-radius: 0 15px 15px 0 !important;
}

.service-desk-search .form-control-feedback {
  left: 5px !important;
  top: 10px;
  font-size: 16px;
}

.service_desk .panel-body-custom {
  background-color: initial;
  background-image: none;
  background-repeat: initial;
  background-attachment: initial;
  background-position: initial;
  padding: 0;
  /* box-shadow: initial; */
  border: none;
}

.service_desk .panel_s-custom {
  box-shadow: initial;
}

/** botonera cambiar vista **/
.service_desk .contenedor-btns-modovista {
  position: relative;
  max-width: 1000px;
  margin: auto;
}

.service_desk.vista-basica .contenedor-btns-modovista {
  position: relative;
  max-width: 1070px;
  margin: auto;
}

.service_desk .btn-rightgroup {
  display: block;
  color: #174180;
  margin: 0 0 0 auto;
  cursor: pointer;
  float: none;
  /* position: absolute; */
  width: 120px;
}

.service_desk .btn-rightgroup:hover {
  text-decoration: underline;
}

.service_desk .btn-rightgroup .fa {
  margin: 0 0 0 7px;
}

.service_desk .btn-rightgroup.exportar {
  display: none;
}

/** tiles service_desk **/

body.vista-basica.service_desk .tiles-cont {
  max-width: 1050px;
  position: relative;
  margin: 10px auto 0 auto;
  background: white;
  border-radius: 5px;
  box-shadow: 0 0 2px 0px #d4d2d2;
}

body:not(.vista-basica).service_desk .tiles-cont {
  max-width: 1050px;
  position: relative;
  margin: auto;
}

body.vista-basica.service_desk .articles-cont {}

body:not(.vista-basica).service_desk .articles-cont {}

body:not(.vista-basica).service_desk .tiles-cont {
  max-width: 1050px;
  position: relative;
  margin: auto;
}

body:not(.vista-basica).service_desk .tiles-cont::before {
  content: "";
  position: absolute;
  display: block;
  width: 100%;
  max-width: 1290px;
  height: auto;
  top: 9%;
  bottom: 0;
  right: 0;
  left: 0;
  background: url(/modules/service_desk/images/bg-tiles.png) no-repeat;
  background-size: contain;
  margin: 0 auto;
  /* z-index: -1; */
  /* background-color: red; */
}

body.vista-basica.service_desk .article_item {
  width: 50%;
}

body:not(.vista-basica).service_desk .article_item {
  display: inline-block;
  width: 273px;
  height: 315px;
  max-width: 230px;
  box-shadow: 0 0 3px 0px #d4d2d2;
  vertical-align: top;
  background: white;
  border-radius: 15px;
  margin: 15px 28px 15px 2px;
  text-align: center;
  padding: 0;
  overflow: hidden;
}

body:not(.vista-basica).service_desk .article_item .article_group_wrapper {
  height: 320px;
  transition: height .4s;
  transition-timing-function: ease-in-out;
}

body:not(.vista-basica).service_desk .article_item:hover .article_group_wrapper {
  height: 260px;
}

body.vista-basica.service_desk .article_group_wrapper .imagen_cont {
  display: inline-block;
}

body:not(.vista-basica).service_desk .article_group_wrapper .imagen_cont {
  height: 140px;
  overflow: hidden;
  position: relative;
  transition: height .4s;
  transition-timing-function: ease-in-out;
}

body:not(.vista-basica).service_desk .article_item:hover .article_group_wrapper .imagen_cont {
  height: 90px;
  overflow: hidden;
  position: relative;
}

body.vista-basica.service_desk .article_group_wrapper img {
  width: 50px;
  border-radius: 5px;
}

body:not(.vista-basica).service_desk .article_group_wrapper img {
  width: 100%;
}

body:not(.vista-basica).service_desk .article_group_wrapper .img_cover {
  background: initial;
  transition: background .4s;
  height: 100%;
  width: 100%;
  position: absolute;
  top: 0;
  left: 0;
}

body:not(.vista-basica).service_desk .article_item:hover .article_group_wrapper .img_cover {
  background: rgba(0, 70, 100, 0.3);
}

body.vista-basica.service_desk .article_group_wrapper h3 {
  display: inline-block;
  margin-left: 5px;
}

body:not(.vista-basica).service_desk .article_group_wrapper h3 {
  /* margin-left: 5px; */
  font-size: 16px;
  font-weight: 500;
  text-align: left;
  padding: 0 15px;
}

body:not(.vista-basica).service_desk .article_group_wrapper h3 a {
  display: inline;
}

body:not(.vista-basica).service_desk .article_group_wrapper h3 span {
  display: inline;
  margin: 0;
}

body.vista-basica.service_desk .article_group_wrapper p {
  min-height: 1.5em;
}

body:not(.vista-basica).service_desk .article_group_wrapper p {
  text-align: left;
  padding: 0 15px;
  pointer-events: none;
  max-height: 54px;
  overflow: hidden;
}

body.vista-basica.service_desk .sabermas {
  display: none;
}

body:not(.vista-basica).service_desk .sabermas {
  background: #557ae0;
  color: white;
  border-radius: 50px;
  display: inline-block;
  padding: 10px;
  cursor: pointer;
}

body:not(.vista-basica).service_desk .sabermas:hover {
  background: #7898f3;
}

body:not(.vista-basica).service_desk .articles_list {
  background: white;
  padding: 15px;
  border-radius: 5px;
  box-shadow: 0 0 2px 0px #d4d2d2;
  max-width: 1000px;
  margin: 10px auto 0 auto;
}

body.vista-basica.service_desk .articles_list {
  background: white;
  padding: 15px;
  border-radius: 5px;
  box-shadow: 0 0 2px 0px #d4d2d2;
  max-width: 1070px;
  margin: 10px auto 0 auto;
}

/** articulo **/
.kb-article-content table {
  margin: auto;
}

/** footer nuevo **/

.footer_tipo0 {
  background-image: url(/modules/service_desk/images/timj-6BVinN0Y7Xk-unsplash.jpg);
  background-repeat: no-repeat;
  background-position: center;
  background-size: cover;
  -webkit-background-size: cover;
  background-attachment: scroll;
  border-top-color: #eceeef;
  border-top-style: solid;
  border-top-width: 0;
  border-bottom-color: #eceeef;
  border-bottom-style: solid;
  border-bottom-width: 0;
  color: rgba(255, 255, 255, 0.86);
  height: 300px;
  position: relative;
  float: left;
  width: 100%;
}

.footer_contents {
  background-color: rgba(78, 100, 221, 0.9);
  padding-top: 4.5%;
  padding-bottom: 4.5%;
  position: absolute;
  width: 100%;
  height: 100%;
}

.footer_contents .tx1 {
  text-align: center;
  font-size: 30px;
  font-weight: 500;
  margin: 0 0 20px 0;
}

.footer_contents .tx2 {
  text-align: center;
  font-size: 16px;
  font-weight: 100;
}

.footer_contents .tx3 {
  text-align: center;
  font-size: 16px;
  font-weight: 100;
}

.footer_contents .btn {
  background: white;
  border-radius: 5px !important;
  color: #4b5dc9;
  position: relative;
  float: none;
  display: block;
  width: 130px;
  padding: 10px 10px;
  margin: 20px auto 0 auto;
}

.footer_contents .btn .fa {}


/** header nuevo **/

.service_desk .retrato-box {
  position: relative;
  width: 150px;
  border-radius: 5px;
  overflow: hidden;
  display: inline-block;
  vertical-align: bottom;
  margin: 70px 0 0 25px;
}

.service_desk .retrato-box .client-profile-image {
  display: block;
  position: relative;
  width: 100%;
}

.service_desk .botones-card {
  background: white;
  bottom: 0;
  display: flex;
  padding: 5px 0;
}

.service_desk .boton-card.desactivado {
  color: #ddd;
  pointer-events: none;
}

.service_desk .botones-card-inner {
  margin: auto;
}

.service_desk .boton-card {
  display: inline-block;
  width: 35px;
  height: 25px;
  text-align: center;
  cursor: pointer;
  border-radius: 3px;
}

.service_desk .boton-card:hover {
  background: #dadada;
}

.service_desk .boton-card .fa {
  vertical-align: bottom;
}

/* 
.service_desk .datos-box {
  display: inline-block;
  color: white;
  z-index: 1000;
  position: relative;
  margin: 150px 0 0 25px;
  vertical-align: middle;
  border-left: solid 3px white;
  padding: 10px 0 0 15px;
}

.service_desk .datos-box .nombre {
  font-size: 2em;
  margin: 0 0 6px 0;
  font-weight: 500;
}

.service_desk .datos-box .edad {
  display: inline-block;
  font-size: 16px;
  margin: 0 5px 0 0;
}

.service_desk .datos-box .ciudad {
  display: inline-block;
  font-size: 16px;
}

.service_desk .datos-box .fa {
  display: inline-block;
  font-size: 5px;
  vertical-align: middle;
  margin: 0 5px 0 0;
} */

.service_desk .map-menu {
  padding: 0;
  margin: 0 0 10px 0;
}

.service_desk .map-menu a {
  color: #a5a5a5;
  font-size: 1.2em;
  font-weight: 500;
}

.service_desk .map-menu a:hover {
  color: #151f47;
  background: white;
  border-radius: 3px;
}

/** esconde mascara preload **/
.service_desk #preload_mascara {
  opacity: 0;
}

/** articulo service_desk 29-05 **/

.articulo_outer {
  width: 100%;
}

.articulo_header1 {
  color: #337ab7;
  font-size: 1.5em;
  font-weight: 500;
  margin: 0 0 1em 0;
}

.articulo_header2 {
  color: #757575;
  font-size: 1.2em;
  font-weight: 500;
  margin: 0 0 1em 0;
}

.articulo_subtitulo {
  color: #337ab7;
  font-weight: 500;
  font-size: 1.1em;
  font-style: italic;
  margin: 0 0 1em 0;
}

.articulo_parrafo {
  font-size: 1em;
  line-height: 1.7em;
  margin: 0 0 1em 0;
}

.tabla_simple {
  /* border: solid 1px gray; */
  margin: 1.4em 0;
  /* padding: 1em 0; */
}

.tabla_simple table {
  border: solid 1px #d4d4d4;
  margin: 0;
}

.tabla_simple thead {
  background: #4f98dc;
  color: white;
}

.tabla_simple thead tr {}

.tabla_simple thead td {
  padding: 1em;
}

.tabla_simple thead td:not(:last-child) {
  border-right: 1px solid #96badc;
}

.tabla_simple tbody {}

.tabla_simple tbody tr {}

.tabla_simple tbody tr:nth-child(even) {
  background: white;
}

.tabla_simple tbody tr:nth-child(odd) {
  background: #f1f1f1;
}

.tabla_simple table tbody tr td {
  padding: 1em 1em;
}

.tabla_simple tbody td:not(:last-child) {
  border-right: 1px solid #e6e6e6;
}

.articulo_row {
  display: block;
}

.articulo_circleicon {
  background: #337ab7;
  border: #7ac1ff 3px solid;
  border-radius: 5em;
  height: 5em;
  width: 5em;
  display: inline-block;
  position: relative;
  margin: 0.3em;
  /* font-size: 1em; */
}

.articulo_icon {
  margin: auto;
  text-align: center;
  color: white;
  height: 100%;
  width: 100%;
  line-height: 2.3em;
  font-size: 2em;
}

.articulo_icon .icono-asientos {}

.dash-block {
  background: #f5f5f5;
  display: flex;
  padding: 1.3em;
  border-radius: 3px;
  margin: 0 0 1em 0;
}

.dash-icon-circle {
  display: inline-block;
  border: solid 1px black;
  border-radius: 5em;
  width: 3em;
  height: 3em;
  display: flex;
  margin: 0 1em 0 0;
  /* flex: 1 1 1em; */
}

.dash-icon-circle.verde {
  color: #37b5f3;
  border-color: #37b5f3;
}

.dash-icon-circle.purple {
  color: #3781f3;
  border-color: #3781f3;
}

.dash-icon {
  margin: auto;
  max-width: 3em;
  max-height: 3em;
}

.dash-icon.lines {}

.dash-data {
  flex: 10;
}

.dash-value {
  font-size: 1.2em;
}

.dash-value.verde {
  color: #37b5f3;
}

.dash-value.purple {
  color: #3781f3;
}

.dash-text {
  color: #656565;
}

.dash-sammich {
  display: flex;
  flex: 1 1 10px;
  cursor: pointer;
}

.dash-sammich:hover {
  background: #e0e0e0;
  border-radius: 2px;
}

.dash-sammich-icon {
  /* font-size: 1.3em; */
  margin: auto;
  font-size: 1.3em;
}

.dash-chart {
  background: #f5f5f5;
  /* display: flex; */
  padding: 1.3em;
  border-radius: 3px;
  margin: 0 0 1em 0;
}

.dash-title1 {
  display: block;
  margin: 0 0 1em 0;
}

.dash-chart-item {
  display: block;
  width: 100%;
  background: #e4e4e4;
  min-height: 100px;
}

.dash-notificacion {
  background: #8490d2;
  color: white;
  padding: 1.3em;
  border-radius: 3px;
  margin: 0 0 1em 0;
}

.dash-notificacion-titulo {
  margin: 0 0 1em 0;
}

#grafico1 {}

.dash-links {}

.dash-link {
  background: #f7f7f7;
  display: flex;
  padding: 1.3em;
  border-radius: 3px;
  margin: 0 0 1em 0;
  cursor: pointer;
}

.dash-link:hover {
  background: #e0e0e0;
}

.dash-link-icon {
  font-size: 1.8em;
  margin: auto;
  flex: 1 1 0px;
  text-align: center;
}

.dash-link-data {
  flex: 5;
}

.dash-link-tx1 {
  font-size: 1.2em;
  color: #337ab7;
}

.dash-link-tx2 {
  font-size: 0.8em;
}

/** FIN articulo service_desk 29-05 **/


/* Crear Ticket */
.panel_s>.panel-heading {
  font-weight: 500;
  background: transparent;
}

.panel_s>.panel-heading,
.panel_s>.panel-heading-bg {
  color: inherit;
  padding: 10px;
  border: none;
}

.panel_s>.panel-heading.open-ticket-subject {
  color: #f7f9fa;
  background: linear-gradient(45deg, #53a6dc, #563484);
  padding: 1.2em;
}

.open-ticket-subject h3 {
  margin: 0;
  font-size: 1.2em;
  font-weight: 500;
}

.open-ticket-subject-group,
.open-ticket-department-group,
.open-ticket-priority-group {
  background: whitesmoke;
  border-radius: 5px;
  padding: 1em 1em 1em 1.6em;
}

.open-ticket-subject-group h4,
.open-ticket-department-group h4,
.open-ticket-priority-group h4 {
  color: #0474b9;
  font-weight: 500;
  font-size: 1.3em;
}

.subject-group-icon {
  height: 3em;
  width: 3em;
  background-repeat: no-repeat;
  background-position: center;
  display: inline-block;
  margin-right: 1em;
}

.subject-group-icon.tema {
  background-image: url(../../images/subjecticons/tema.svg);
}

.subject-group-icon.departamento {
  background-image: url(../../images/subjecticons/departamento.svg);
}

.subject-group-icon.prioridad {
  background-image: url(../../images/subjecticons/prioridad.svg);
}

.subject-group-icon.resolucion {
  background-image: url(../../images/subjecticons/resolucion.svg);
}

.subject-group-icon.respuesta {
  background-image: url(../../images/subjecticons/respuesta.svg);
}

.subject-group-fields {
  display: inline-block;
}

.open-ticket-message-group {}

.open-ticket-message-group h5 {
  font-weight: 500;
  font-size: 16px;
  margin-bottom: 1em;
}

.attachment {
  text-align: left;
}

.attachment .control-label {
  font-weight: 500;
  font-size: 16px;
  /* display: inline-block; */
  /* float: left; */
  margin: 0;
  line-height: 2em;
  min-width: 170px;
  max-width: 180px;
}

.attachment .input-group {
  /* display: flex; */
  /* min-width: 211px; */
  /* margin: auto 0; */
  min-width: 380px;
}

.attachment .input-group input {
  border: none;
  padding: 0;
  line-height: 2.5em;
}

.attachment .input-group .input-group-btn .btn {
  border-radius: 50px;
  width: 2.5em;
  height: 2.5em;
  line-height: 0.5em;
  margin-right: 1em;
}

.attachment .form-group {
  display: flex;
}

.attachment .col-md-offset-3 {
  margin-left: 0;
}

.btn-info-purpura {
  background: #4d64dd;
  padding: 0.5em 2em;
  border: none;
}

.btn-info-purpura:hover,
.btn-info-purpura:active {
  background: #8696ec;
  border: none;
}

.panel_s.sinbordes,
.panel-body.sinbordes {
  border: none;
  box-shadow: none;
}

.panel_s .sinbordes .panel-footer {
  background: white;
  border: none;
}

.panel-footer.attachments_area.open-ticket-attachments-area .input-group-btn .remove_attachment,
.panel-footer.attachments_area.open-ticket-attachments-area .input-group-btn .add_more_attachments {
  border-radius: 50px;
  width: 2.5em;
  height: 2.5em;
  line-height: 0.5em;
  margin-right: 1em;
}

.input-group input.sinbordes {
  border: none;
  line-height: 2.5em;
}

.margen0 {
  margin: 0;
}


.public-ticket>h3 {
  color: #f7f9fa;
  background: linear-gradient(45deg, #53a6dc, #563484);
  padding: 1em;
  margin: 0;
  font-size: 16px;
  text-transform: uppercase;
  font-weight: 500;
  border-radius: 5px 5px 0 0;
}

.app.admin.service_desk.ticket .panel_s>.panel-body {
  padding: 0;
  border: none;
}

.public-ticket {
  margin-top: 0;
}

.public-ticket .panel_s {
  padding: 20px;
  box-shadow: none;
  margin: 0;
}

.public-ticket .ticket-info .panel-body>.row>.col-md-12 {
  display: flex;
}

.public-ticket .ticket-info .panel-body>.row>.col-md-12 p,
.public-ticket .ticket-info .panel-body>.row>.col-md-12 div.row,
.public-ticket .ticket-info .panel-body>.row>.col-md-12 .caja-estados {
  background: #3e61ab;
  color: white;
  display: flex;
  flex-direction: column;
  flex: 1 1 100%;
  margin-right: 8px;
  margin-left: 7px;
  margin-bottom: 10px;
  text-align: center;
  min-height: 6em;
  padding: 15px 0 0 0;
  font-size: 1.2em;
  font-weight: 500;
}

.public-ticket .ticket-info .panel-body>.row>.col-md-12 p:nth-child(2) {
  margin-left: 0px;
  /* text-align: center; */
}

.public-ticket .ticket-info .panel-body>.row>.col-md-12 p>span,
.public-ticket .ticket-info .panel-body>.row>.col-md-12 .caja-estados>span,
.public-ticket .ticket-info .panel-body>.row>.col-md-12 div.row>.col-md-12 {
  background: #ededf2;
  color: #505050;
  /* display: flex; */
  height: 100%;
  padding: 15px;
  margin: 15px 0 0 0;
  font-weight: 400;
  font-size: 1em;
  min-height: 7em;
  display: flex;
  justify-content: center;
  align-items: center;
}

.public-ticket .ticket-info .panel-body>.row>.col-md-12 div.row>.col-md-4 {
  text-align: center;
  line-height: 1.4em;
  height: 2em;
}

.public-ticket .ticket-info .panel-body>.row>.col-md-12 p:last-child,
.public-ticket .ticket-info .panel-body>.row>.col-md-12 div.row:last-child {
  margin-right: 0;
  margin-left: 7px;
}

.public-ticket .ticket-info .panel-heading {
  padding: 0;
  font-weight: 500;
  font-size: 16px;
  margin-bottom: 1em;
}

.public-ticket .ticket-info .panel-body>.row>.col-md-12 hr {
  display: none;
}

.public-ticket .ticket-status-inline {}

.public-ticket .ticket-status-inline .label {
  font-size: 1em;
  border-radius: 50px;
  padding: 0.7em 1.4em;
  ;
  background-color: blue;
}

.public-ticket .single-ticket-reply-area .panel-heading {
  padding: 0;
  font-weight: 500;
  font-size: 16px;
  margin-bottom: 1em;
}

.public-ticket .single-ticket-reply-area .panel-footer {
  background: white;
  border: none;
  padding-left: 5px;
}

.public-ticket .panel-historial .panel-heading {
  padding: 0;
  font-weight: 500;
  font-size: 16px;
  margin-bottom: 1em;
}

.app.admin.service_desk.ticket .public-ticket .panel-historial .panel-body {
  border: solid 1px #cccccc;
  padding: 1em;
  border-radius: 3px;
}

.circulo-prioridad {
  display: inline-block;
  height: 1em;
  width: 1em;
  border-radius: 50px;
  margin-right: 0.3em;
}

.circulo-prioridad.bajo {
  background: #3ea4c5;
}

.circulo-prioridad.medio {
  background: #f8ce1e;
}

.circulo-prioridad.alto {
  background: red;
}

@media (max-width: 992px) {
  .public-ticket .ticket-info .panel-body>.row>.col-md-12 {
    flex-direction: column;
  }

  .attachment .form-group {
    display: block;
  }

  .public-ticket .ticket-info .panel-body>.row>.col-md-12 p,
  .public-ticket .ticket-info .panel-body>.row>.col-md-12 p:last-child,
  .public-ticket .ticket-info .panel-body>.row>.col-md-12 div.row,
  .public-ticket .ticket-info .panel-body>.row>.col-md-12 .caja-estados {
    width: 100%;
    margin: 0 0 15px 0
  }
}

/* FIN Crear Ticket */